Facebook also scrubbed 837 million pieces of spam and acted on 2.5 million instances of hate speech, it said on Tuesday in its first-ever report on how effectively it’s enforcing community standards.
The social media came under intense scrutiny earlier this year over the use of private data and the impact of harmful content on its 2.2 billion monthly users, with governments around the world questioning the company’s policies.
Almost 100% of the spam and 96% of the adult nudity was flagged for a takedown, with the help of technology, before any Facebook users complained about it.
But only 38% of hate speech was noticed by the AI. Hate speech is harder to deal with because computers often can’t understand the meaning of a sentence — such as the difference between someone using a racial slur to attack somebody, and someone telling a story about that slur.
“It’s a work in progress always. These are the same metrics we’re using internally to guide the metrics of the teams. We’re sharing them here because we think we need to be accountable,” Guy Rosen, Facebook’s vice president of product management, said in a briefing
Source: Bloomberg
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